PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number, payment information such as payment mode via debit or credit card, pay pal or any other payments mode which is accepted on our site. We refer to this information as “Order Information.”
DO WE COLLECT AND STORE CREDIT OR DEBIT CARD INFORMATION?
We do not collect and store your credit card information. During the purchasing process, you enter your credit card information directly into the "form" web page of credit card payment gateway. Hence, all your credit card information are collected and secured by the credit card payment gateway directly in most secured way, which is connected to our site. We have the access to payment gateway provided by the payment gateway company and we can use this information when we have to issue a refund or have any queries regarding the payment failed or any other problem where we can see the status of your payment. We cannot provide you any access to this payment gateway in case if you have any query regarding failed payment or any other payment related issue but you can send us your proof of debiting or credited payment in case of any error on payment which we can use to find out your payment status.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
HOW DO WE USE INFOMRATION ABOUT ANANLYTICS?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Big Commerce to power our online store--you can read more about how Big Commerce uses your Personal Information here: www.bigcommerce.com/privacy/. We also use Google Analytics to help us understand how our customers use the our Site where you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We have to pass your order information to some extent to our third party vendor or supplier in order to perform the fulfilment process of your order. We have to share your information with third party courier companies or shipping carrier when it is necessary to generate shipping label or any other related information to process your order.
BEHAVIOURAL ADVERTISING (INCLUDES REMARKETING OR TARGETED ADVERTISING)
You can opt out of targeted advertising by email us at [email protected]
If we have targeted advertising campaign which you can get on your email or on your social media platform that means you have been our customer or have search certain information on our website or on your internet browser when you have visited last time for certain product to purchase or to browse.
For the Social media or any search engine platform where you can see the following useful information how you can get opt out from targeted advertising:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
LINKS TO OTHER SITES
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below or submit a contact form with your question or query. You can modify your personal details by accessing ‘Edit Profile’ option anytime from our website.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States, India and Australia to our vendor for to process your order or to use for marketing purpose.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18. If you are under 18 years of age you must not submit any personal information to us unless you have the consent of, and are being supervised by, a parent or legal guardian.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by using contact us form provided below.